Here at Santander we take our customer service very seriously.
In the last year, we have asked over a quarter of a million of our customers what they thought of our service and what we could do to make things even better.
Using this feedback we have made many service improvements and will continue to do so.
We have also put in place a set of principles to make sure you are delighted with our service every time you deal with us.
For more information on the principles and service improvements click on the link below to read our Service Commitments leaflet.
Abbey National plc. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England. Telephone 0870 607 6000. Calls may be recorded or monitored. Calls may be recorded or monitored. Authorised and regulated by the Financial Services Authority except in respect of its consumer credit products for which Abbey National plc is licensed and regulated by the Office of Fair Trading. FSA registration number 106054. For more information visit www.fsa.gov.uk/pages/register . Santander, Abbey and the flame logo are registered trademarks.