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About Santander

When we joined Santander in 2004, Abbey became part of one of the world's leading banks.

Who is Santander?

  • Based in Spain and the biggest financial services company in the Eurozone
  • One of the ten largest bank in the world by profit (January 16th ; Source: Bloomberg)
  • Operations in over 40 countries
  • 69 million customers
  • The largest branch network of any international bank, with over 10,800 branches
  • 150 years’ experience in banking
  • Major sponsor of the McLaren Mercedes Formula 1 team and sailing’s America ’s Cup

What does this mean for you?

  • Investment in Abbey’s systems and processes will help us to work more efficiently, giving us more time for you, our customers
  • Greater focus on customer service, with innovations that will help us give you better, faster and more personal service
  • Santander’s experience with customers around the world will allow us to develop a wider range of more competitive products that really suit your needs
  • Santander is a dedicated investor in its local communities and donates some 892m a year to university and education programmes around the world

Change takes time but we are focused on becoming the best bank in the UK for our customers. With Santander’s help, this change can happen more quickly. All in all, it means that Abbey is now big enough to offer you a full range of services, whilst remaining close enough to listen and give you the attention you deserve.

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Personal Life Cover and the Personal Protection Plan is provided by The Royal London Mutual Insurance Society Limited which provides life and pension products, is a member of the Association of British Insurers and is authorised and regulated by the Financial Services Authority, registration number 117672. The Royal London Mutual Insurance Society Limited is registered in England and Wales number 99064. Registered Office 55 Gracechurch Street, London EC3V ORL, United Kingdom.